Legal
Privacy Policy
Last updated: June 2026
Darlington Keys (“we”, “us”, “our”) is a specialist mobile auto locksmith serving drivers across North East England. We respect your privacy and are committed to protecting any personal information you share with us. This policy explains what data we collect through this website, why we collect it, and how it is used.
Who We Are
Darlington Keys, 21 Mandale Business Park, Urlay Nook Rd, Eaglescliffe, Stockton-on-Tees, TS16 0TA, United Kingdom. You can reach us by phone on +44 7949 890503 or by email at admin@darlingtonkeys.com.
What Data We Collect
This website does not include any contact forms, account registration, or other means of submitting personal information directly through the site. The only ways to contact us are by telephone or WhatsApp, and both are always initiated by you.
- Calls and WhatsApp messages — if you choose to call or message us, we receive the information you provide (such as your name, phone number, vehicle details, and location) so we can give you a quote and carry out the work you request.
- Analytics and advertising data — with your consent, given via the cookie banner, this site uses analytics and advertising cookies to measure how visitors find and use the site. No analytics or advertising tags fire until you have given consent.
How We Use Your Data
Information you give us by phone or WhatsApp is used solely to respond to your enquiry, provide a quote, and carry out the locksmith work you request. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Google Ads & Analytics
This site is promoted through Google Ads. With your consent, we use analytics and advertising measurement tags (loaded via Cloudflare Zaraz) to understand which adverts and searches bring visitors to the site and whether visits lead to enquiries. This data is aggregated and used only to improve our advertising; it is not used to identify you personally.
Cookies
This site sets a small number of cookies: a cookie that records your consent choices, and — only after you give consent — analytics and advertising cookies. For full details of what is set and how to change your preferences, see our Cookie Policy.
Data Retention
We keep records of enquiries and completed work only for as long as is necessary for business, accounting, and legal purposes. You may request deletion of your data at any time by contacting us.
Your Rights
Under UK GDPR you have the right to access, correct, or request deletion of personal data we hold about you, to object to or restrict processing, and to withdraw consent at any time. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
Contact
For any questions about this policy or to exercise your rights, contact us at admin@darlingtonkeys.com or call +44 7949 890503.